DHL eCommerce introduces ServicePoint network in Thailand

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LBR Staff Writer
Published 27 November 2017

DHL eCommerce has introduced a network of ServicePoints in Thailand, in a bid to help e-commerce sellers to ship across the country and online shoppers to conveniently pick-up their orders.

Through using new service, the e-commerce sellers can easily drop off their parcels at any one of the more than 200 locations and ship to their customers across the country.

At the same time, the customers can select to pick up their orders from the same and easily reached retail locations in early 2018.

The company will launch around 1,000 service points in the coming months, which can be accessed by both sellers and shoppers.

DHL’s service points feature advanced technology that will help to mobility for small and medium-sized enterprises (SMEs) and micro-SMEs.

Customers will secure shipment confirmation through SMS and email, and shipment track-and-trace, cash on delivery and shipment insurance services are also provided.

The joint partnership between DHL eCommerce and marketplaces in Thailand will allow sellers to easily drop off their parcels at selected service points.

DHL eCommerce Thailand managing director Kiattichai Pitpreecha said: “We are extremely positive about the e-commerce growth in Thailand, and have seen fantastic growth since we launched our domestic delivery network in Thailand in 2016.

“We will continue to enhance our existing solutions and launch new services to offer greater convenience and choice for sellers and shoppers across Thailand.

“All research tells us that both the seller and shopper want more convenience and choices. A ‘one size fit all’ approach just doesn’t work. As such, we will continue to offer more access points and make accessing the rapidly growing online segment easier and simpler.”


Image: DHL has launched a network of ServicePoints in Thailand. Photo: courtesy of Deutsche Post AG.

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