By LM Staff ·
November 16, 2017
How does your company manage the relationship between customers and the channels they use to purchase from you? What value does having your team manually enter in orders add to your business? Companies need to examine how to restructure their sales team to respond to different customers and subsequent buying behaviors and preferences.
Understanding the relationship is key to transforming your sales team to manage customer transactions and keep customer relationships in a positive state. Sales Order Automation frees up time for CSRs so they can assist customers with problem solving, product knowledge and growing customer loyalty. It can mean the difference between purchasing through your company or a competitor.
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